Refund Policy

1. No Refund Policy

Due to the nature of our AI development services, which involve significant time, resources, and intellectual effort, we do not offer refunds for completed work or services rendered. This policy applies to all our services including AI MVP development, consulting, prototyping, and custom AI solutions.

2. Why No Refunds?

Our no-refund policy is based on the following considerations:

• Custom Development: Each project involves custom development work that cannot be resold or reused
• Time Investment: Our team invests significant time in understanding requirements, planning, and development
• Intellectual Property: We create custom solutions that become the client's property upon completion
• Resource Allocation: Projects require dedicated resources that cannot be easily reallocated
• Quality Assurance: We ensure all deliverables meet our quality standards before handover

3. Project Cancellation

In the event of project cancellation:

• You are responsible for payment of all work completed up to the cancellation date
• Any expenses incurred on your behalf must be reimbursed
• Intellectual property created up to the cancellation point remains your property
• We will provide all completed deliverables and documentation

4. Quality Assurance

To ensure you receive value for your investment, we provide:

• Detailed Proposals: Clear scope, deliverables, and timelines before project start
• Regular Updates: Progress reports and milestone reviews throughout development
• Quality Testing: Comprehensive testing before final delivery
• Post-Launch Support: 30-day warranty period for bug fixes
• Documentation: Complete technical documentation and user guides

5. Dispute Resolution

If you have concerns about our services:

• Contact us immediately to discuss any issues
• We will work to resolve concerns and ensure satisfaction
• Additional work may be provided to address specific issues
• We are committed to client satisfaction and project success

6. Payment Terms

Our payment structure is designed to protect both parties:

• Initial Payment: Required to begin project work
• Milestone Payments: Due upon completion of project phases
• Final Payment: Due upon project completion and delivery
• Late Payments: May result in project delays or suspension

7. Service Guarantee

While we don't offer refunds, we guarantee:

• Quality Deliverables: All work meets our quality standards
• Timeline Adherence: Projects delivered within agreed timelines
• Communication: Regular updates and transparent communication
• Support: Post-launch support and maintenance options
• Documentation: Complete technical and user documentation

8. Before You Start

To ensure a successful project:

• Review our proposal and terms carefully
• Ask questions about scope, timeline, and deliverables
• Ensure you have the budget and resources for the project
• Understand that this is a no-refund service
• Be prepared to provide timely feedback and approvals

9. Contact Information

If you have questions about this refund policy or our services:

10. Changes to Policy

We may update this refund policy from time to time. Changes will be posted on our website with an updated "Last updated" date. This policy applies to all services rendered after the effective date.